The charging market looks dynamic from the outside. New operators emerge, apps get built, roaming networks expand, charging speeds increase. But customer reality tells a different story. Apps break mid-session. Chargers show available but aren’t. Prices change without notice. This isn’t growing pains. It’s a structural phase mismatch.

This 6-part series explains why the market remains fragmented, what industrial charging infrastructure actually requires, and how to build operations that earn utilization through trust rather than hoping for it through coverage. Based on 15+ years of product strategy and 4 years of systematic customer feedback analysis at Board level, this is the blueprint CPOs and OEMs need to move from craft phase to industrial operations.